Update Asset Repair Status

Getting Started

Under the Shop Visit tab of your Repair Order Details page, you can update the repair status of your in-shop assets.

Updating Repair Status in Shop Visit

Step 1: On the leftmost column of the Repair Assets List, select your Repair Assets by clicking the checkbox.

Step 2: The default quantity selected for your Repair Assets is the maximum available quantity in the Repair Asset Group. You can modify your desired amount in the "Quantity" field or choose specific Repair Assets within the Repair Asset Group.

You can select specific Repair Assets by expanding the Repair Asset Group.

Step 3: Once you have selected the quantity of your Repair Assets that you want to update, you can choose the Asset Repair Status from the dropdown list.

Available Repair Status Options
Repair Process Not Started
Return Unserviceable
Repair In Process
Repair Process Held
Repair Completed
Replaced / Exchanged
Scrapped
Reset Repair Status

Step 4: Select Process Code.

There are different Process codes based on the Repair Status selected.

Repair Status	Process Code
Repair Process Not Started	Estimate
Return unserviceable	Beyond Economic Repair Unrepairable
Repair In Process	Repair Overhaul/Heavy Repair Modification Partial Repair Test Calibration Shelf Life Renewal
Repair Process held	Lack of documentation Lack of test equipment Lack of breakdown parts Required technical assistance from the manufacturer Strike Credit hold Waiting for acknowledgement
Repair Completed	Repair Overhaul/Heavy Repair Modification Partial Repair Test Calibration Shelf Life Renewal
Replaced / Exchanged	Serviceable Unit Unserviceable Unit
Scrapped	Scrapped

Step 5: By selecting a scheduled shipment date, you are assigning the selected assets to a specific shipment.

Repair Status “Scrapped” or “Return Unserviceable”

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When Repair Status is updated to “Scrapped” or “Return Unserviceable”, the field “Reported Date” will be displayed.

Step 6: Once all the relevant fields are updated, click "Submit" to confirm changes.

Step 7: A green banner will appear at the top of the Repair Assets List when your Repair Assets are updated successfully.

Exchanging Repair Assets

Step 1: On the leftmost column of the Repair Assets List, select your Repair Assets by clicking the checkbox.

Step 2: Select the Repair Status dropdown option to "Replaced / Exchanged" and the relevant Process Code.

Step 3: Once all the relevant fields are updated, click "Submit" to confirm changes.

Step 4: A green banner will appear at the top of the Repair Assets List, and Repair Asset will be successfully moved to Exchange Assets List.

Updating Exchange Assets Repair Status

Similarly, you can manage your Exchange Assets in the Exchange Assets List.

Step 1: On the leftmost column of the Exchange Assets List, select your Exchange Assets by clicking the checkbox.

Step 2: Change Quantity / Scheduled Shipment Date.

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Only Quantity and Scheduled Shipment Date fields are available to update Repair Status in the Exchange Assets List.

Step 3: Once all the relevant fields are updated, click "Submit" to confirm changes.

Step 4: A green banner will appear at the top of the Exchange Assets List when your Exchange Assets Repair Status is updated successfully.

Updated over 1 year ago