Order Item Overview
Getting Started
The order item overview tab has 2 main sections:
A. Order Item Summary
B. Performance
A. Order Item Summary
The order item summary provides an overview of the assets' fulfillment status:
| Status | Description |
|---|---|
| Awaiting Production Start | Number of assets awaiting to be manufactured |
| In Production | Number of assets that are currently being manufactured |
| Production Completed | Number of assets for which production is finished |
| Inventory Reserved | Number of assets that are available and reserved |
| Production On Hold | Number of assets that production is temporarily paused or delayed |
| Claim Qty. | Number of assets that are part of a claim |
| Open Claim Qty. | Number of assets that are part of claim that is not closed |
B. Performance
The performance section provides the actual, average and forecasted TAT for each stage of the fulfillment process.
Performance Table Columns:
Actual: Actual number of calendar days taken for the order item to complete each stage.
Average: Average number of calendar days taken by order items with the same part number to complete each stage.
Forecast: The prediction of the number of calendar days the order item is expected to take to complete each stage, based on the average performance TAT.
Performance Parameters:
| Parameter | Description |
|---|---|
| Import TAT | The number of calendar days taken for shipment to arrive from the vendor. The Import TAT is computed from the date the vendor shipped out the order item until the day the customer receives the inbound shipment. |
| Export TAT | The number of calendar days taken for the customer's order to ship to the vendor. The Export TAT is computed from the customer's asset shipping date to the vendor till the date of receipt by the vendor. |
| Vendor Delivery TAT | The number of calendar days taken for the vendor to repair the material from the quote accepted date. The Quote TAT is computed from when the customer accepts Vendor Quote until the vendor completes the repair and is ready to be picked up. |
| Claim Processing | The number of calendar days taken for a claim to be closed since the day a claim is opened. The Claim Processing TAT is computed from the customer's claim open date until the day the customer closes the claim. |
| Total TAT | The number of calendar days a customer takes to receive the material from the vendor since the day the customer's order is placed. The Total TAT is computed from when the customer issues a Repair Order to the vendor until the customer receives their Repair assets. If the delivery for the customer to receive the material is not yet determined, the number of days since the order was placed will be shown instead. |
| OTD | The number of calendar days between contracted and actual delivery or current date |
Updated 5 months ago